What is massage therapy?

This is a common F.A.Q for someone who has yet to experience massage.  Massage therapy is the manipulation of soft tissue and joints.  It has several benefits.  Many people seek out massage therapy as a stress relief tool.  Others use massage as a way of managing a specific pain or injury.

How will our first session unfold?

Before commencing your first massage, your therapist is required to gather your health history information.  This allows your massage to be performed in the safest manner possible.


Next your goals of the treatment will be discussed.  Are you in for stress relief?  Do you have an injury you need assistance with?


If you have an injury or chronic pain, a brief physical assessment will be performed.  This will allow your therapist to determine all the factors contributing to your condition.  This information is used to create a personalized treatment plan.


Next, your therapist will leave the room as you disrobe to your comfort level.  You will get onto the massage table and cover yourself with the sheets and blanket.


Upon re-entering the room, your therapist will perform the massage.  Your comfort level will be checked upon to ensure a comfortable pressure is being used.  You are welcome to ask the massage therapist for more or less pressure at any time.


Once the massage is complete, the therapist will leave the room while you redress.  Your therapist will then show you some stretches or exercises if applicable.

Am I required to complete a health history form?  I’d rather not have to fill it out.

All Registered Massage Therapists (RMT’s) are legally required to have a valid and up-to-date health history form.  This is for the client’s safety and protection. Some medical conditions require a modified approach to the massage session.  Other medical conditions make massage therapy unsafe for the client. We are not legally able to proceed with the massage without this information.

Am I required to undress?

No.  You are welcome to leave on as many or as little clothing as you are comfortable with.  If you wish to receive your massage fully dressed, please wear lose and comfortable sports attire.  You will not feel the benefit of a massage through jeans or a thick wool sweater for example.


However, most people do chose to undress as massage is more effective if delivered directly to the skin.  Please know that at no point during the massage will you be inappropriately exposed.   You will always have a sheet and/or blanket on the areas of your body that are not being worked on.  Only one limb at a time will be uncovered and worked on.  Sensitive areas such as the female chest are always covered.  Your modesty and comfort will always be 100%  protected.

What types of massage do you do?

We offer a variety of massage therapy services including deep tissue massage, relaxation massage and hot stone therapy .

We are careful to always respect our client’s pressure preferences.  We are able to massage using both deep and light pressure.

Is massage therapy covered under my insurance plan?

Most extended health benefit plans cover massage therapy as long as the therapist is registered.  As a Registered Massage Therapist (RMT), we will gladly issue insurance receipts for applicable treatments.


It is the responsibility of the client to verify their insurance coverage.

What forms of payment do you accept?

For our mobile services we accept cash and email money transfers.

At the clinic location debit, credit and cash are accepted.

What are my rights during my treatment?

The client always has the right to stop or modify the treatment at any time.  If you need anything about your massage changed, just ask.  We are more than happy to adjust the depth of pressure or your positioning to make you more comfortable.

What are Your Qualifications?

Ontario has one of the most rigorous standards for RMT’s in the world.


In Ontario, RMT’s are required to complete 2200 hours of instruction at the college level.   The 2200 hours includes practical hands-on training, along with a very science heavy course load.  Compare this to the US, where massage therapists are only required to obtain 500 – 1,000 hours to be licensed in their state.


Once an Ontario-based RMT candidate receives their massage therapy diploma, they then qualify to partake in a two-part board exam.


Only once both the written and practical portions of  the board exam are passed is the title of RMT given.

Thank you for reading our F.A.Q.

Book your massage appointment today!  Call 289-684-4214 or email us.  

Rebecca Henry, RMT has been in practice since 2010.  She offers mobile, in-clinic, and corporate massage services.  Insurance receipts are available!

Last updated March 3, 2016



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